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  • Home
  • Consumer Law Training

Consumer Law Training

  • April 26, 2022
  • 9:00 AM - 12:00 PM
  • via Zoom


  • For MAM Members

Consumer Law Training


The Maine Association of Mediators and the Office of the Maine Attorney General are offering a three-hour training on Consumer Law. We welcome all mediators who are interested in learning more about this field and who would like to gain experience co-mediating and mediating consumer complaints with the assistance of experienced members of the Consumer Protection Division of the Attorney General’s Office.  This training will qualify for the requirement of training or background in Maine consumer law for the CADRES Small Claims Mediation Roster. 

Mediating consumer disputes through the Consumer Protection Division’s Mediation Service will provide opportunities to gain experience as a mediator or co-mediator needed to become eligible for the CADRES mediation rosters.

Presenters of the training will include Linda Conti, who is the Chief of the Consumer Protection Division, and Assistant Attorney General Brendan O’Neil.

Topics to be covered include:

  •  An overview of the Uniform Commercial Code
  •  An overview of the Unfair Trade Practices Act
  •  An Introduction to the Consumer Law Guide
  •  Contract rights
  •  How to enforce rights
  •  Implied and express warranties
  •  New and used car issues
  •  Home construction issues
  •  Identity theft
  •  An introduction to the Consumer Protection Division’s Mediation Program

    Presenter Bio's:

    Assistant Attorney General Linda Conti graduated from the University of Maine School of Law in 1987.   In 1988 she joined the Maine Attorney General’s Office where she has had a variety of assignments.

    For the past (20) twenty years she has served Chief of the Consumer Protection Division which is the Division  responsible for consumer, antitrust, charities, and tobacco  oversight and enforcement.  The Division also administers the Consumer Information and Mediation program, which aids consumers directly by providing information about consumer law matters and by helping consumers and businesses attempt to resolve consumer complaints.  She has briefed and argued cases in the Law Court involving consent decrees: State v. Shattuck, 2000 ME 38, 747 A. 2d 174 and State v. Weinschenk, 2005 ME 28, 868 A. 2d 200. Most recently she has been involved in settlement negotiations with defendant manufacturers and distributors of opioids and with co-plaintiff states, counties, cities, towns and school districts in those cases.

    Assistant Attorney General Brendan O’Neil is a member of the Consumer Protection Division, having joined the Division in 2013.  He graduated from Northeastern Law School in 2005.  He works on a variety of matters in the Division, including assisting with the Consumer Information and Mediation program. 

    Please join us for this opportunity to learn from knowledgeable consumer law practitioners and about how to gain experience “in the seat” with experienced mediators.  This CLE will benefit both new mediators and experienced mediators.   There is an application pending for 2.75 hours of Continuing Legal Education hours, and this program also will qualify for CADRES credit.

    Copyright @2017 Maine Association  of Mediators.

    P.O. Box 8187, Portland, ME 04104, Click to Email. 

     Call Toll-Free: 1-877-265-9712 

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